When my boat of a vehicle completely died on me, H&H were incredibly helpful. I was beyond incredibly stressed, given my 0 knowledge of vehicle related things and my family, who normally helps me with such things, living several states away. They were very patient and went above and beyond to help me. I was so scared of going to pay the bill only to discover it'd cost me my first born, but everything (towing and mechanical work) was very reasonable, and pretty much exactly how much they told me it would be in the beginning.