East Lansing Auto Repair

Great guys,Helped me to get a stuck bobcat out of the ground on a thirty degree day in ankle deep mud.

I parked illegally in a permitted spot on campus. I didn't have any other choice due to the fact that my final exam was starting. I came out to my car getting towed. Not only was my car already up but he was about to pull away. He was incredibly polite and professional, and took my car down. I was parked where I shouldn't have and he was still kind and curteous. I paid the small fee and what would have been an extremely inconvenient day turned into a rather pleasant experience.

Josh and the staff are great they are always there when we need repairs. The service is fast and they let you know if they find other issues and when you need to think about getting those done. Never a pressure to do work that I didn't ask for.

Update: I received a nice call of apology from the manager explaining that they don't typically schedule towing jobs ahead of time and that's where the mix up occurred. He explained they would be updating their procedures to avoid similar mistakes in the future. He was also kind enough to send me a gift card for my troubles. Based on the managers response I have updated this to 4*. Thanks for making things right. I would give it 0 stars if I could. I paid for towing service... on a Wednesday for pick up and delivery on a Friday for a VW diesel buyback. Get to the VW dealer after work on Friday and no car at the dealer. Called, they have no record of my order, not sure if it was completed or not because "the morning guys" had went home. Not sure how you run a business but do not know whether or not jobs are being completed. Went in for a refund, not even apology from the clerk. I would avoid at all costs.

I just wanted to thank you guys for the quick repairs! We would have been stranded had you not been open and willing to fix our van right away. Being we were from out of state and traveling with 3 kids you guys saved the day! Fast an friendly.

More tow trucks than calls. You'll always have 1 available to rescue you!

My car had some issues and they were awesome at diagnosing my issue and ordering the parts fast! I was even helped to get to where I needed to go, awesome customer service, I definitely will be back! Thank you!

Honest, friendly and reliable service. Have been going here for years. I will surely miss you all. Hope I can find the same awesome service in North Carolina. Thanks to all.

The folks at H&H are great, and their work is awesome as well. Locally owned and they have always treated us like family. We recommend them to our friends as well. Check 'em out!

I've had my car serviced by H&H Mobil for more than a decade. They're thorough, professional, and HONEST. And they donate a lot of time and service to their community, and are the folks largely responsible for keeping the entire intersection of Haslett Road, Saginaw, and Hagadorn looking nice.Experience 1: About a year ago I dropped my car off for an oil change, and since it had about 130,000 miles, I thought it was time to replace the timing belt - a somewhat costly but necessary maintenance cost that should be done about every 100,000 miles. (I procrastinated, or so I thought.) About an hour later I received a call from the mechanic. When they started the work to replace the belt, they found a sticker indicating that my belt had been replaced about two years earlier at 100,000 miles! I'd forgotten about this. I suspect most other mechanics would have just replace the belt, and not told me it was unneeded.Experience 2: My wife was driving home, and her car began to run very badly. When it got to the shop, the mechanic discovered that one of her spark plugs had disintegrated, and was spit out into the electronic fuel injection system, shorting everything out. The cylinder head needed to be either repaired. I authorized the work, the engine was disassembled, the head was repaired by the body shop, and everything was put back together. When H&H tested the cylinder pressure, it failed the test, and they knew something was wrong. They disassembled the engine again, and sent the head back to the machine shop where a fragment of the old spark plug was found in one of the valve seats. The head was again fixed, the car reassembled, and the engine runs like new. There was no increase in H&H's charge for the redo. Again, I suspect many mechanics would have not run the cylinder pressure test, would have returned the car with the defect, or would have increased the bill.In addition to its great service, H&H is progressive. It was the first station in the area to sell E-85 (at prices significantly lower than the competition), and the owner drives an electric vehicle so that he can become familiar with the technology. H&H even has an electric vehicle charging station.H&H has contracts with MSU, the City of East Lansing and others to tow cars parked illegally. Reading the other reviews, I discovered that many of the low ratings were from individuals who, because of their own behavior, have had to pay the towing bills. H&H doesn't cruise East Lansing looking for cars to tow - they only tow cars when requested to do so by the MSU or City police, or by the owner of the land where the car was illegally parked. These individuals are directing their anger in the wrong direction.